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What we license

Ordinary records, from the software you already use.

AI labs license genuine business records to train and test their models. These are the systems those records usually come from.

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Systems that often qualify

You choose which of these are in scope.

  • Email

    Customer threads, vendor back and forth and internal coordination. Email shows how requests are understood, negotiated and resolved over days or weeks.

  • Documents and drives

    Procedures, proposals, templates, checklists and project files. These show how your company explains its own work to itself.

  • Messaging

    Threads and channels where staff ask for help, hand work over and settle quick decisions.

  • CRM

    Account notes, pipeline history and follow ups that trace a customer relationship from first contact onward.

  • Support tickets

    Every ticket is a short story: a question, the steps taken and how it was resolved.

  • Project software

    Boards, tasks, comments and status changes that show how work gets planned and delivered.

  • Finance and ERP

    Operational workflows like purchasing, orders and approvals. Sensitive values like account numbers stay out.

  • Code

    Pull requests, review comments, repositories and change history from software your team develops.

In practice

An example of a useful record

A support ticket where a customer describes a problem, a technician asks two follow up questions, tries a fix, and closes the case with a note. A project board where a task is created, reassigned, blocked, discussed and finally delivered. An email thread where a quote is drafted, questioned, revised and accepted.

None of these are special on their own. Together, over years, they show the judgment and routine that keep a business running. That is the part labs cannot find on the open web.

What is never part of a licence

Anything you do not approve. Beyond that, sensitive data like personal details, account numbers and health information can be excluded or de-identified before anything is shared. Patient and client data in regulated practices is excluded.

See our safeguards page for more.

Questions about records

Must our records be cleaned up beforehand?
No. What labs are after is ordinary, everyday data. Scoping sets what is included and what is taken out.
What if we switched systems along the way?
That is common. Let your specialist know which tools you used and for about how long, and scope can include more than one.
Can the scope be a single department?
Yes. It can be narrowed to a single team, system or date range.

Wondering which of your systems qualify?

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Why some records matter more

Real work, over real years

Polished marketing copy is not what labs want. They want the everyday record of a business doing its job: questions, revisions, handoffs and the reasons for decisions.

  • Records that span several years.
  • Work kept in consistent business systems, not scattered personal files.
  • Genuine back and forth between people, not just finished documents.
  • Records your company owns and controls.

Find out what your company records could be worth

Team size and years in business set the starting range.

Find out what my data is worth